I loved Geek.com’s recent post explaining Social Media with Donuts – it’s both educational and comical:
Naturally, @fredwuensch and I were inspired to take it a step further and explain the different applications of Salesforce.com’s Chatter:
I loved Geek.com’s recent post explaining Social Media with Donuts – it’s both educational and comical:
Naturally, @fredwuensch and I were inspired to take it a step further and explain the different applications of Salesforce.com’s Chatter:
Salesforce recently added a new feature to Chatter that allows users to re-share posts with their followers, with a group, or via link. I am SUPER thrilled for this ability — it has been really helpful to highlight, share, and/or amplify information. For instance, if I shared a post from Jim Halpert it would look like this:
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Users can click on “originally posted” to view the author’s original post |
Another feature simultaneously released is “Chatter Influence,” an out-of-the-box feature that basically assigns each user in a Chatter organization an influence ‘score’ based on a secret algorithm around how frequently you share information that people like or comment on. For example, Jim Halpert is considered an “Active Influencer” in his org:
So here is my question: if I share a colleague’s post, and people like and/or comment on the post that I share (rather than the original post), who gets the influence “credit” — the original author or the re-sharer? (I threw this out to Salesforce, who, as usual, responded quickly and they are looking into it.)
Last week I wanted to re-share a Chatter post with a private group (to suggest that the post’s author needed a response) but I hesitated because I didn’t want the author to know that I had shared their post. I performed a quick test in my demo org and learned that the original author will not receive a notification if their post is shared with a private group of which they are not a member, which was pleasantly surprising. I tweeted @Salesforce positively acknowledging the noted detail, and yesterday a couple of Chatter product managers asked me this:
It's all very exciting, isn't it?
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It's all very exciting, isn't it?